Personal information within this service is managed by ‘Support Japan Travel’ (hereinafter referred to as ‘this site’).
Customer support operations are operated by a commissioned business operator.
1. Information Collected
This site collects the following information:
- Inquiry details (chat interactions)
- Email address
- Technical information such as SIM number and usage status
- Access logs such as IP address and browser information
2. Purpose of Use
The information collected by this site is used for the following purposes:
- Providing support for SIM cards and travel concierge services
- Responding to inquiries
- Improving service quality
- Preventing fraudulent use